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TRAINING NOTICE....PLEASE FORWARD THIS NOTICE TO THE DIRECTOR OR SUPERVISOR
OF YOUR DEPARTMENTAL COMMUNICATIONS CENTER...

BENCHMARK PROFESSIONAL
SEMINARS, INC.
Wilmington, Delaware
302-654-9091 (Voice) * 302-225-4165
(Fax) * [email-masked] (Email)

AN ADMINISTRATIVE LEVEL
COMMUNICATION CENTER SEMINAR TO BE CONDUCTED MARCH 08-09, 2012, AND HOSTED BY
MERCER COUNTY POLICE ACADEMY IN LAWRENCEVILLE, NEW JERSEY....

RECRUITING,
TRAINING AND RETAINING COMMUNICATION CENTER PERSONNEL
March 08-09,
2012
The hiring and training program for many departments have been in the
past a "learn-as-you-go" process. Now, because of increasing responsibilities of
the telecommunicator, advances in technology, and increasing litigation, it has
become necessary to develop a systematic approach to hiring and training
personnel with emphasis on consistency and quality. This seminar is directed
toward the communication center administrative personnel. Its aim is to provide
information which might readily be utilized to increase the hiring of qualified
employees, reduce the rate of dropouts and turnovers, and promote insulation
against litigation. Topics to be covered include: (1) finding and actively
recruiting good employees; (2) your role in the hiring process; (3) conducting
an interview; (4) listening skills; (5) keeping good employees when funding is
lacking; (6) rewarding good employees; (7) reprimanding employees in a positive
manner; (8) developing an airtight discipline process; (9) planning for
training; (10) effective training procedures; and (11) terminating the
unproductive employee. INSTRUCTOR: Harry Delgado,
South Brunswick Police
Department, South Brunswick, New Jersey (retired)

DATE/LOCATION/TIME:
Seminar will be conducted March 08-09, 2012, at the Mercer County Police Academy
at the Dempster Fire Center, 350 Lawrence Station Road, Lawrenceville, New
Jersey. Class will be in session 8:30 a.m. to 4:00 p.m .daily.

FEE: $295
per person.

TEAM DISCOUNT RATE:
Enroll two agency personnel at the
standard $295 per person fee and the third individual is half-price
($147.50)
Enroll three agency personnel at the standard $295 per person fee
and the fourth individual is free

REGISTRATION / CANCELLATION
POLICY
Complete the attached registration form and return it with your check
or purchase order no later than February 23, 2012. Or, fax the registration form
along with your purchase order or purchase order number to (302) 225-4165. If
you register by fax, be sure to call (302) 654-9091 to confirm that we received
your registration. Prior to registering, please link to
www.le-seminars.com/00001.htm for complete details on cancellation procedure.
MasterCard and VISA accepted for payment. Call Jacob Haber at (302) 654-9091 to
register by telephone using credit card.

OVERNIGHT ACCOMMODATIONS: You
might want to contact the Hyatt Place Princeton, 3565 US Highway 1,
Lawrenceville, New Jersey. Telephone: (609) 270-0200. When you call, request the
Government Rate which is approximately $130 single or double plus tax. Space is
limited and rate is subject to change without notice.

ADDITIONAL
INFORMATION / ON-SITE SEMINARS: For more information about the program, contact
Jacob Haber at (302) 654-9091. If you are interested in having this or any other
law enforcement seminar conducted at your site for your departmental personnel
and/or representatives of other agencies in the area, call Mr. Haber at the
aforementioned telephone number and request a free information packet.

FREE EMAIL NOTIFICATION OF SEMINARS OFFERED IN NEW JERSEY AND
NEIGHBORING STATES: We invite you to subscribe to our email list to receive on
almost a daily basis notification of all seminars we offer in your specific
region of the country. Send a note to [email-masked] and request to be
placed on our seminar notification list. Clearly indicate your (1) name; (2)
email address; (3) department; (4) and State.

If you received this email
in error or prefer no longer to be emailed notice of future law enforcement
seminars, call toll-free, 1-866-202-4350 and your email address will be
immediately deleted from our
file.

---------------------------------------------REGISTRATION
FORM----------------------------------------------
Return to:
Benchmark
Professional Seminars, Inc.
P.O. Box 7086
Wilmington, Delaware
19803-7086

I (we) desire to enroll in the seminar "Recruiting, Training,
and Retaining Comm. Center Personnel" to be conducted March 08-09, 2012, in
Lawrenceville, New Jersey.

Enclosed is a personal check, agency check,
or agency purchase order in the amount of $295 per person. Make checks and
purchase orders payable to Benchmark Professional Seminars,
Inc.

MasterCard and Visa accepted for registration. To register using a
credit card, call Jacob Haber directly at (302) 654-9091.

Name_______________________________________________________________
Name_______________________________________________________________
Name_______________________________________________________________
Name______________________________________________________________
Agency
Address________________________________________________________
City, State,
Zip__________________________________________________________
Daytime
Telephone No.__________________________________________________
Fax No.
______________________________________________________________

Complete
and return this form no later than February 23, 2012. Or, fax the registration
to (302) 225-4165. If you faxed the form, please call (302) 654-9091 to confirm
its receipt.